Sky Pilot gives you the ability to add a download button to your Thank You and Order Status pages, allowing customers to access their digital files immediately after purchase.
To do so, follow these steps:
1. Go to Your Shopify Checkout settings and click on Customize in the first tab
2. Navigate to the 'Thank you' page template, click on Sky Pilot - Access Digital Files block and select the Thank you/Order Status page
3. Click Save
By default, the button is labelled ‘’Access Digital Content", but you can change this label to anything you want in your Sky Pilot Settings. To do so, follow these steps:
1. Open the Settings tab and click on Delivery Settings
2. Scroll all the way down and find the Button Text field, update the wording per your preference and click Save
Important notes:
If your store is using the new Shopify Checkout, the old ScriptTag-based button will no longer appear, and you must use the method above to display it.
If your store is still on the legacy checkout, the ScriptTags will remain, but the download button will not be displayed on the Thank You/Order Status page. Since Shopify does not allow ScriptTags for the new checkout, there is no way to support them moving forward.
However, to help you manage this transition, a new setting in Sky Pilot was introduced:
Enabled: Keeps the ScriptTag inserted for legacy checkouts, though it no longer affects the Order Status page. This setting is useful for merchants who have not yet upgraded to Shopify’s new checkout and wish to maintain ScriptTag functionality for other purposes, such as tracking analytics or using custom scripts that were previously implemented in their checkout flow. While it does not restore the download button on the Order Status page, it allows merchants to continue utilizing other ScriptTag-based features they may still rely on in their legacy checkout environment. However, we recommend transitioning to Shopify’s new checkout as soon as possible. Once the store upgrades, this setting will no longer be effective, and merchants will need to switch to Checkout Customization to manage the download button and other relevant features.
Disabled: Removes the ScriptTag for stores using the upgraded Shopify Checkout.
We recommend reading this article on how to upgrade to Shopify’s Checkout Extensibility: https://help.shopify.com/en/manual/checkout-settings/customize-checkout-configurations/checkout-extensibility. It provides detailed instructions for merchants transitioning to the new Shopify checkout, which is important for managing the download button and other customization options going forward.
If you have any questions, please contact our support team for assistance!